Frequently-Asked Questions- ShopMyLoan.com has compiled this list of frequently asked questions to assist you. If you have a question not listed here please call us, we would be happy to help you.

 
Q-What's in it for ShopMyLoan.com? How do you get paid?
A-Consumers are never charged for using ShopMyLoan.com home loan matching services. ShopMyLoan.com generates it's revenue from the following channels: 1- Network membership fees. Network members are charged a fee to belong to the ShopMyLoan.com lending network. 2- Advertising revenue. A limited amount of space is allocated on the ShopMyLoan.com web site for advertisers to have a logo or link. 

 
Q- Is ShopMyLoan.com my lender or my broker?
A-Neither. ShopMyLoan.com is neither a lender or broker. ShopMyLoan.com is simply a meeting place for borrowers and lenders. ShopMyLoan.com brings consumers to it's website and provides helpful information, research and advice on financial services currently available in the marketplace. Then through a series of short questions ShopMyLoan.com can determine which of it's carefully screened network members are most likely to offer the best overall financial solution, based on your stated goals. We then introduce you to a few appropriate lenders.

 
Q- What's wrong with finding a lender by myself?
A-You can! If you have time and are well versed in the current financial marketplace, we don't discourage that at all. You may find an excellent solution for your financial goals. As far as screening and checking with nearly 8,000 financial providers, that's going to be difficult.

 
Q- I don't want to be called for months about this.
A-You won't! Your information will never be provided to more than four network members. ShopMyLoan.com takes your privacy and time very seriously. Network members must adhere to a strict code of conduct. Network members are continuously monitored with borrower satisfaction surveys in order to maintain network membership status. If you ever have an issue with a ShopMyLoan.com network member please give us a call.

 
Q- How long will it take someone to contact me?
A-Monday through Friday 8AM through 6PM contact should take place within 20 minutes to 2 hours. Evenings and weekends contact should take place within 20 minutes to the next business day morning. You will also be provided with the contact information for the network member or members which were a match for your financial needs. In the event you have an opportunity to contact them before they are able to reach you, feel free to do so.